This company was great! Jessica was a really great coordinator. Right from the get go she was quick to answer questions, and alleviate concerns with appropriate information and options (when we were planning). She also worked with constraints I faced and was very flexible on last minute change requests or inputs. When we reached Cusco, every Morning we received detailed information on what to expect for the day. This included ideas on clothes, food, weather in addition to the itinerary. This was useful as it allowed us to focus on the trip and enjoying ourselves instead of worrying about transitions or food etc. Jessica also organized things outside of the itinerary that we require - like a laundry service that we needed help with and the service provider offered us pick up and drop off at the hotel. Jessica gave us great suggestions for food, shopping and things to do beyond our itinerary. She was quick to respond to messages and respond to any concerns or questions that I had. We really enjoyed meeting her recommended guides - they were very knowledgeable! We could not have asked for a better experience! Thanks Jessica!